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Serving the Hudson Valley since 1960
Motorola Warranty
Motorola two-way radio warranty service from NYCOMCO
Motorola warranties protect against defects in material and workmanship. As an authorized dealer, NYCOMCO handles warranty service locally.
A specialist replies within one business day.
- Motorola Solutions Channel Partner
- Family-owned since 1960
- 4.1-star Google rating
Overview
Authorized, local warranty service
Motorola warrants its products against defects in material and workmanship under normal service and use for a limited period from the date of purchase.
Rechargeable Motorola batteries are exchanged under warranty if battery life falls below the rated capacity during the capacity warranty period. Contact us with any questions or to service your equipment.
What we offer
Limited warranty terms at a glance
Years under warranty from the date of purchase.
Radios and pagers
Coverage by model.
- VL50 Portable: 1 year
- BPR™ 40 Portable: 1 year
- CP™185 Portable: 2 years
- CP200d™ Portable: 2 years
- CM200d™ and CM300d™ Mobile: 2 years
- MTR3000 Repeater: 2 years
- XRC 9000 Controller and XRT 9000 Gateway: 2 years
- MIP 5000: 2 years
- Advisor II™: 1 year
- Minitor VI™: 2 years
Accessories
Most Motorola accessories carry 1 year.
- Speaker microphones, cords and headsets: 1 year
- Rechargeable batteries and chargers: 1 year
- Carrying cases and external speakers: 1 year
- Antennas, duplexers and power supplies: 1 year
- Telephone interconnects and remote adapters: 1 year
- MOTOTRBO™ handheld control head: 1 year
- Mag One™ accessories (except battery): 6 months
Batteries
Workmanship and capacity (to maintain 80%).
- IMPRES™ 2: 4 years workmanship, 2 years capacity
- IMPRES: 4 years workmanship, 1.5 years capacity
- Motorola Original: 4 years workmanship, 1 year capacity
- Mag One: 1 year workmanship, 1 year capacity
How it works
From first call to a fully supported system
No guesswork and no pressure. Most projects start with a free coverage assessment.
01
Free consultation and assessment
We learn how your teams work and where communication breaks down, then test coverage on site or remotely at no cost.
02
Design and install
Our engineers design the system and handle FCC licensing. Our own certified crews install and test it.
03
Support for the life of your system
Repairs, maintenance agreements, upgrades and license renewals from the same local team.
Keep exploring
Related solutions and services
4.1
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18 Google reviews
★★★★★
“Staff is amazing & super friendly.”
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The Hudson Valley 911 Emergency Control Center chose NYCOMCO to build its communications system.
Good to know
Frequently asked questions
Straight answers from the NYCOMCO team. Have another question? Call 1-800-NYCOMCO and talk to a specialist.
How long are Motorola portable radios covered?
Coverage varies by model. For example, the CP200d portable carries 2 years and the VL50 portable carries 1 year.
When is a battery replaced under warranty?
Rechargeable Motorola batteries are exchanged if capacity falls below the rated level within the capacity warranty period, for example 80% within 2 years for IMPRES 2.
Where do I get warranty service?
NYCOMCO is an authorized Motorola warranty dealer. Call 1-800-NYCOMCO to start a service request.
What does it cost?
You can buy, lease or rent. MOTOTRBO radios start from $449 (R2), $799 (R5), $1,099 (R7) and $1,699 (ION), or lease from $15 per radio a month with service included. Rentals start from $25 per radio, per week. Your quote reflects your exact configuration, and a specialist replies within one business day.
Which areas do you serve?
We serve Dutchess, Ulster, Orange, Putnam, Columbia and Westchester counties from our Poughkeepsie location at 53 West Cedar Street. Call 1-800-NYCOMCO if you are not sure whether we cover your site.
Let’s design the right communications system for your team
Tell us how your team works. A NYCOMCO specialist will recommend the radios, coverage and support that fit your operation and budget, with no obligation.
- Free coverage assessment
- Reply within one business day
- No obligation
Serving Dutchess, Ulster, Orange, Putnam, Columbia and Westchester counties.